UK ORDERS 
Estimated delivery times once dispatched is usually 5 working days. 

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REFUNDS & RETURNS 

We hope you love your Pegasus Planner but we recognise your rights by law if you live within the UK and your planner has been delivered to a UK address, you are entitled to request a refund within 14 days of receiving your order.

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You have 14 days after receiving your planner to request a refund if you wish to, you then have a further 14 days to return your order to us in perfect, unused condition, in all original packaging, with tags, cards and any other items supplied, including shipping box.

 

We recommend you use a recorded delivery service to return your planner to us, so that you know your postal service has delivered it back to us.

Refunds for the Pegasus Planner and shipping costs are non-refundable for undelivered packages or refused deliveries, including whether an incorrect/non-existent address has been supplied.

 

If you request a refund for your order within the 14 days but then do not return the planner to us within the following 14 days after, we would not be able to offer a refund to you for this. 

 

We are not able to refund any orders that are outside of the 14 days period after the planner has been confirmed as delivered to you by our courier or postal service provider.

 

All appropriate refunds will be issued within 14 days of receiving the return back to the original payment method, less postage and packing fees and any credit card or PayPal processing fees.

 

You are responsible for paying for return postage.

 

To request a refund please email limestreetslegacy@gmail.com and we will be happy to help. Please do not return parcels without contacting us first for return instructions. 

 

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